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FREQUENTLY ASKED FUDGE QUESTIONS

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  • I have allergies. Can I eat fudge?
    All of our fudge contains ingredients processed on equipment and with utensils that come into contact with peanuts, tree nuts, coconut, milk, soy, wheat, egg, and artificial food coloring. If you have any questions regarding a specific allergy, please call us at 615-483-8156
  • Can Fox Fudge be used in other ways than just eating it?
    Melt Fudge over ice cream, freeze and cube it for party snacking, dice it and sprinkle it over desserts, melt and spread thin layers over sections of birthday cake, or dribble melted chocolate fudge over cookies or biscotti. Use our homemade fudge for your homemade desserts.
  • Is my online order secure?
    Absolutely! We are a verified authorize.net merchant and employ the latest encryption to offer you the most secure buying experience!
  • What types of payment do you accept?
    We accept Visa, Master Card, American Express, Discover, Paypal and Apple Pay.
  • How is my fudge shipped?
    We ship via USPS Priority Mail 2-3 Day for domestic delivery.
  • When will my order be shipped?
    Unless you instruct us otherwise we will ship your order within two business days. We do our best to avoid super hot days for shipping and will contact you if shipping is not recommended.
  • Can I send a message along with my purchase?
    You bet! Just write a greeting in the proper space on the order form at checkout. We will copy it onto our standard “To-From” card included with each shipment.
  • What is the status of my order? When will it arrive?
    We want you to receive your fudge in the quickest time possible, so we typically ship orders on the same day or within one business day. You can track your candy shipment by logging into your Fox Fudge account. Select "View Order" on the order you wish to track, then click "Shipments" and "Track this Shipment."
  • I Am Hesitant About Ordering Fudge Online. What If I Don’t Like It? What Is Your Guarantee?
    If for any reason you’re not pleased, give us a chance to fix the problem. Depending on the circumstances we can exchange the product, issue a credit or refund your payment, whichever you prefer.
  • Do you sell eGift Cards to send to my Friends or Family?
    Absolutely! We know fudge is a very popular gift for many different seasons and holidays around the year. We also know everyone has a different favorite flavor, so we sell Fox Fudge eGift Cards in many different denominations that you can have sent directly to their email and can use at any time to purchase any of our delicious fudge. Visit our FOX FUDGE eGIFT CARDS section on our website.
  • My Discount Code Isn’t Working? What Should I Do?
    First, double check spelling and ensure no extra spaces. Next, check to make sure that the discount code has not expired. If it still doesn’t work please Contact Us.
  • How long will Fox Fudge last?
    Fox Fudge will stay in fine shape for months. For long periods of non-snacking we recommend that you place the fudge tub in a zip-lock bag and freeze it. Fudge frozen for over a year does not change its color, taste or texture. However, we’d be surprised if it lasts longer than one day after you receive it.
  • What do I do if I let it dry out?
    Don’t you dare throw Fox Fudge out. Simply place the fudge in a microwave proof container and warm it at 30 second intervals at 50% power. Add a teaspoon of water to mix in with the warm fudge.
  • Does Fox Fudge travel well in hot weather?
    When the summer temperatures reach above 75 degrees the fudge will become less solid and will tend to shift around in the container, especially on long trips. We will do our best to avoid those super hot days before shipping. We will contact you if shipping is not recommended.
  • Should I refrigerate my Fox Fudge?
    No, you do not need to, nor should you refrigerate fudge. It will crystalize it, and leaving it out in the container or a zip lock bag is fine and will last for months if you can resist eating it for that long.
  • I live locally. Can I order online for local pickup without paying shipping?
    We typically do not allow local pickups, but can make exceptions based on availability. If you would like to pick up your order locally, please call us at 615-483-8156
  • Is your fudge gluten-free?
    Fox fudge is gluten-free, with the exception of one fudge, OREO COOKIE BREAKUP FUDGE due to the Oreos inside that are not Gluten Free. Please note that it is processed in a facility with the use of shared equipment and therefore may contain trace amounts of wheat. For more information, please call us at 615-483-8156
  • Do you offer fudges that are sugar-free?
    Yes, we have a selection of Sugar-Free Fudge. We will be adding more flavors soon. Let us know if you would like a specific Sugar-Free Flavor.
  • What makes some products "sugar free"?"
    Fox Fudge's sugar-free products meet the FDA regulations for sugar-free candies, which can contain 0.5 grams or less of sugar per serving. Our products contain sugar substitutes like maltitol (a sugar alcohol), sucralose (a high-intensity sweetener), and polydextrose (a bulking agent) instead of sugar.
  • Does your fudge contain preservatives?
    Our fudge does not contain preservatives.
  • What is your fudge made out of?
    We provide the Ingredients section at the bottom of the item page for each fudge. Every fudge contains different elements, so; please read each one if you have any food allergies. Keep in mind all our fudge is processed on shared equipment, processing peanuts, tree nuts, milk, eggs, soy, sulfites, and wheat.
  • Do you offer any Sugar Free Fudges?
    Yes, we have a selection of Sugar Free Fudge. We will be adding more flavors soon. Let us know if you would like a specific Sugar Free Flavor.
  • Is your Fudge Gluten Free?
    Fox fudge is gluten-free, with the excepting of one fudge, OREO COOKIE BREAKUP FUDGE due to the Oreos inside that are not Gluten Free. Please note that it is processed in a facility with use of shared equipment, and therefore may contain trace amounts of wheat.
  • How do you ship Fox Fudge and is it safe for Travel?
    We ship via USPS Priority Mail 2-3 Day for domestic delivery. When the summer temperatures reach above 75 degrees the fudge will become less solid and will tend to shift around in the container, especially on long trips. We will do our best to avoid those super hot days before shipping. We will contact you if shipping is not recommended.
  • Is my online order secure?
    Absolutely! We are a verified authorize.net merchant and employ the latest encryption to offer you the most secure buying experience!
  • What is the status of my order? When will it arrive?
    We want you to receive your fudge in the quickest time possible, so we typically ship orders on the same day or within one business day. You can track your fudge shipment by logging into your Fox Fudge account. Select "View Order" on the order you wish to track, then click "Shipments" and "Track this Shipment."

Have questions about our Fudge? Need info on How to Buy Fudge Online? We have all the answers for you here.

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